Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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Why And How to do an Employee Review

Employee reviews are one of the most neglected tools retailers can use to increase their sales. By using regular employe...

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Excellent Customer Service Starts With A Positive Attitude

Updated November 29, 2024 I'd been with my dad at the Carolinas Medical Center in Charlotte for several days. I noticed ...

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7 Ways How To Grow Your Retail Sales The Week After Christmas

Updated for relevance December 7, 2024 After-Christmas retail can be fun if you focus on making money instead of giving ...

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Retail Holiday Sales: How to Sell to Men and Help Them Buy Like Heroes

Updated November 21, 2024 As a retailer, I loved the day before Christmas Eve. All the planners had purchased, and the a...

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