Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

3 Do's and Don'ts For Empowering Your Retail Employees

Updated November 29, 2024 How you treat your retail employees can significantly impact your company. Attitudes and behav...

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Retail Customer Experience That Works: Connecting With Shoppers

Updated September 4, 2024 The day I started to wash and condition my face seriously was when a spa esthetician made it c...

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Closing The Sale Techniques for Luxury Retail

Scarcity is one of the closing techniques certain salespeople have used for years to try to make customers buy. The rout...

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Why Closing The Sale Techniques Are Dead For Retailers

I was talking to a potential client about her needs for retail sales training. She had read some of my blogs. She had wa...

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