Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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Suggestive Selling: How to Train Your Employees in Add-On Sales

Updated July 15, 2024 The right add-on sales tactics drive margins and delight customers. But the wrong add-on sales tec...

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How To Get Employee Sales Training To Stick

Customers go online to buy—frequently replacement purchases—but go to stores to discover. That moment of discovery needs...

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14 Essentials of Retail Customer Service

Updated September 22, 2026 The essentials of retail customer service are the selling skills that make a shopper feel lik...

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10 Customer Service Techniques to Help You Grow Sales

Customer service techniques should be at the top of your list when you consider how to increase sales in retail. While g...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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