Posts by Bob Phibbs, the Retail Doctor
Updated November 7, 2024 Retailers face intense competition during the holidays. How can you prepare for the holidays wi...
Updated May 23, 2024 Attracting customers as a primary objective can be a misnomer. Many retailers look to attract custo...
Updated September 11, 2024 Despite tens of thousands of viral TikTok #CleanTok videos, many retailers still show a psych...
Defensive selling is a sales approach typically driven by a sales associate's anxiety and the assumption that a customer...