Posts by Bob Phibbs, the Retail Doctor
As an experienced sales trainer, I've seen my share of role-playing sessions go wrong, with people expected to soar fail...
A recent webinar, "From Grumpy to Great: Because Happy Employees Don't Spit In Your Coffee," brought together Paul Landr...
Few retail stories embody the spirit of entrepreneurship and resilience quite like that of Tom Sullivan and Lumber Liqui...
Have you ever walked into a retail store and thought, "Yikes, I hope my shop doesn't look like this?" We've all been the...