Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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How To Build Retail Customer Loyalty

Lower footfalls, conversions, and margins haunt many retailers, from the biggest box to the tiniest boutique. When I ask...

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Independent Retailers: How To Pitch Your Small Business Saturday Success To Reporters

The 2012 Thanksgiving holiday weekend retail sales total increased 12.8 percent according to the National Retail Federat...

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My Personal Journey To Honoring Civil Rights

Updated July 20, 2023 This blog is not about retail sales training. Or marketing. Or attracting customers to your shop. ...

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Retail Management: How To Get Your Employees To Do What You Want

To get retail employees to do what you want, make your expectations crystal clear, give both positive and negative feedb...

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