SPEAKER

Bob Phibbs: Keynote Speaker
Expert in Selling, Customer Service, Practical AI in Retail, Visual Merchandising, and Innovation

Hire Bob Phibbs, the Retail Doctor, CSP, top retail keynote speaker, who empowers brick-and-mortar retailers to thrive in today’s competitive landscape. Gain actionable strategies in visual merchandising, selling skills, AI in retail, and superior customer service to boost your store’s sales and customer loyalty.

Bob Phibbs

These Companies Trust Me

Signature Topics

Selling Skills

  • Evidence-based strategies for training sales teams to connect, persuade, and convert.

Customer Service Excellence

  • Delivering remarkable experiences that foster loyalty and repeat business.

AI and Innovation In Retail

  • Practical ways brick-and-mortar stores can harness technology and artificial intelligence.

Competing with E-commerce

  • How physical retailers can thrive alongside online competitors like Amazon.

Visual Merchandising

  • How to create in-store displays and environments that drive customer engagement and sales.

Leadership

  • Inspiring your people to excel and adapt in an uncertain retail landscape.
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"People were raving about your presentation! Everyone said this was the best event they ever attended of any manufacturer!"

Dean Shulman SVP
Brother International
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Bob’s approach to retail is blunt, real world, growth oriented and passionate as only a true industry veteran can relate. As one of our clients said best, “it was smart to have Bob Phibbs’ mindset-oriented topic kick off the day, as it set the tone for a positive experience.”

Brian Field, Senior Director
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Bob’s highly visual presentation style keeps the energy going while delivering relevant, meaningful content.”

Kristin Firrell, VP
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What impressed me about Bob was his ability to connect with our audience of Star Motorcycle dealers. He did his homework prior to the seminar and his research paid off as he was able to explain concepts that hit home with our dealers. 

Joe Dagley, Training Manager
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What you think you need: a speaker to talk to your audience about how to fight over Amazon’s scraps.

What you really need: a speaker who’s stared down and beaten online retailers year after year, and lived to tell about it.

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"What fun we had working with you at our convention! Many of our dealers have commented on the appropriateness of your speech and the fact that they would have loved to have heard more."

Nancy Jewell SVP
Husqvarna-Viking

Get the Retail Doctor’s Prescription for Success

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SPOILER ALERT:

Bob Phibbs is not a shy motivational speaker

It's because retail is a battleground. His jam-packed powerhouse presentations will 'wow' your audience and leave you wondering why you didn't book him for your previous event. He was probably busy turning around another Fortune 500's brick and mortar division, but he's back now and ready for you.

Bob offers a wide variety of motivational speaking topics guaranteed to shake awake the retailers in your audience. As a meeting planner, you have a number of options you could choose from when it comes to motivational keynote speakers. If you want to feel like a rockstar, hire Bob as your next speaker and check "Book Powerhouse Motivational Speaker" off your to-do list.

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WHAT MEETING PLANNERS ARE SAYING

"Bob was fantastic! If you are a retailer looking for an amazing speaker to help your stores increase their sales, relate to the customer, and become energized about selling, Bob should be top of your list."

Todd Gill
Calphalon

Excerpts From Bob’s Speeches

In 7 minutes, you’ll see why a paper airplane can change how retailers sell—and how to give them tools online competitors can’t touch.
A quick, memorable look at the biggest training mistake retailers make, and the simple shift that fixes it for good.
See why “you got it right once” isn’t enough, and how to build repetition into training so it sticks.
A straight‑talk answer on how to compete now: start with your team, sharpen your systems, and look in the mirror.

Motivate your retail sales team for success!

Bob Phibbs, the Retail Doctor, offers customizable and motivational speeches that will captivate, motivate, and transform individuals aiming for success, no matter their personal and professional circumstances. If your conference is trying to help brick-and-mortar retailers answer the question- "How many sales that should have been ours walked out the door today?" -then hire Bob to give them the inspiration and tools necessary, delivered with a passion second to none. Review his speaking topics below, which can be presented virtually or in-person. 

You Can Compete

You Can Compete (Most Requested)

The Innovation Lab A full day

The Innovation Lab A full day

30 Trends Every Retailer Should Know

30 Trends Every Retailer Should Know

Selling Like a Pro: Making the Emotional Connection

Selling Like a Pro: Making the Emotional Connection

How To Stop Being A Showroom For Amazon

How To Stop Being A Showroom For Amazon

How To Visual Merchandise Your Store With Displays That Sell

How To Visual Merchandise Your Store With Displays That Sell

Yesterday’s Gone: Thriving in Your Store Today

Yesterday’s Gone: Thriving in Your Store Today

Download Bob's Speaker Packet

Click the button below to download The Retail Doctor’s most requested speaking programs