It’s not, “What if you train them and they leave”, it's “What if you don’t train them and they stay”?

Selling Like A Pro

Increase your retail sales and your merchandise turn, while significantly decreasing your employee turnover.

In an energetic session, Bob will share with your group how to create genuine relationships with customers from the moment they walk in the door to the time you ask them to pay, how to get customers to drop their guard and listen to you by avoiding the Hell Zone, and above all, how to initiate quality conversations with the end goal of selling your products or services in a way that delivers high conversions of lookers to buyers.

Bob Phibbs
Close sales effectively and effortlessly.

Whether you are a luxury brand, a retailer or a sales team that calls on various dealers, you have products that need to be sold.

The old days of expecting customers to simply walk in or call to purchase are over. They’ve done their homework and are ready to buy but are your sales teams' skills up to the task?

If not you’re probably leaving money on the table.

You need to sell the value of all you offer over what everyone else is offering...a low price.

And let’s face it, there’s always someone cheaper.

To get the big sales, the margins and the reputation that will propel your team to higher sales this year, invite Bob Phibbs to share the actionable steps you and your team can implement to make a stranger a friend, engage shoppers at a deeper level so when you get to present your products and services you’ll get higher conversions and raving fans.

When you can connect with another person and truly be there for them, the selling seems to take care of itself – even though you knew exactly what to do every step of the way.

This system of bringing out the best in every salesperson is the main reason Phibbs received the highest increase in sales from the highest grossing mall in the United States.

During this session, attendees will learn:

  • How to modify their personality so the client can hear them.
  • How to greet any customer and avoid the pitfalls most still make.
  • How to make a stranger a see you as a trusted advisor.
  • How to do a product or store tour.
  • Why features and benefits are losing ground and what to do instead.
  • How to add-on to every sale
  • And more


"We hired Bob to speak at 3 different events. Our goal was to motivate and energize our dealers and sales team. Bob hit it out of the ball park. He was able to engage our dealers during his presentation, he got them up off of their feet, he got them answering questions and participating - which is not always easy. The feedback from our sales teams and our dealers after the events was great. I would definitely recommend hiring Bob for your next sales event."
- Linda Richardson, MetroPCS

This presentation can be customized from 60 - 90 minutes,  a half-day or several days to supercharge your sales team. Click the button below to start the dialogue and grow your retail sales. 

Sell Like A Pro