Posts about Customer Service (8)

Robot dance customer service
Doing the Robot Dance - Why Customers Stop Talking to Retail Employees

Has this ever happened to you? You walk into a store you haven’t been in before because you saw something online, saw a ...

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Retail Training - How To Effectively Develop The Best Sales Skills

Looking for the easy answer for how to develop the best retail sales skills? Knowing isn’t the problem… Let’s be honest,...

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How To Leave Excuses Behind, Dig In, And Grow Retail Sales

As the pandemic ebbs in the USA, a growing number of retailers still find excuses why they can't move forward with their...

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Angry Customer
One More Reason Customers Don't Return To Retail Stores

Updated April 19, 2024 Let’s stop kidding each other and be honest…When a customer's experience in your store was crappy...

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