Bob Phibbs Posts by Bob Phibbs

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Making Physical Stores Irresistible in the Digital Age

Updated June 25, 2024 While online retail numbers rose during the pandemic, many DTC retailers are now opening brick-and...

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42 Things No One Told You About Starting A Retail Business

Updated July 4, 2026 You will outsell your best employees, every time. You'll work weekends and holidays. And 20% of you...

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Suggestive selling
Best Suggestive Selling Techniques To Increase Retail Sales

What is suggestive selling? Suggestive selling is the key to building great customer service and hitting sales goals. Su...

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store owner looking out window
30 Tips On How To Deal With Anxiety About Your Store’s Future

It started with a simple question, “How do I overcome anxiety?” It came from a retailer dealing with all the stresses of...

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