Bob Phibbs Posts by Bob Phibbs

What Is a Marketing Plan and Does Your Independent Retail Store Need One?

Whether you are about to open a retail store or have been running one for years, if you don’t have a marketing plan, you...

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7 Customer Service Techniques To Increase Sales Right Now

Updated October 3, 2024 In retail, customer service often matters more than the price tag. When people find the perfect ...

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14 Essentials of Retail Customer Service

Updated October 22, 2024 Retail customer service training aims to create an exceptional customer experience. So, what go...

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10 Customer Service Techniques to Help You Grow Sales

Customer service techniques should be at the top of your list when you consider how to increase sales in retail. While g...

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