Bob Phibbs Posts by Bob Phibbs

best practices retail
Retail Efficiency: Tips for the Creation of Best Practices

Updated April 19, 2024 Online retailers are jealous. Many retail best practices don't work online. They can't do what br...

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how to overcome fear of failing in business
How To Overcome Fear of Failure In Your Business

Updated July 18, 2024 Many retailers write to me about their fears: fear of not doing enough to gain market share, fear ...

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SalesRX Customer Success Story: Amy Senter of Jake’s on Main

“SalesRX helped me have a record fourth quarter in an economically difficult year. I am excited to see what other result...

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Retail Customer Service: How to Switch Between Shoppers

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...

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