Bob Phibbs Posts by Bob Phibbs

What Retailers Can Learn From Grudge Purchases

Updated November 14, 2024 Most retail salespeople – even commissioned ones – can make a sale by showing a less expensive...

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Restaurant employees
How To Reduce Restaurant Turnover and Increase Employee Retention

Updated August 23, 2022 In a related RetailWire discussion, Ralph Jacobson commented as Devil's Advocate, “Do I want my ...

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Retail Sales Training About Assumptions Of Customers

Are you concerned you’re not making as many sales in your store as you once did? Are you attracting customers who tell y...

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nordstrom customer service
Hey Retailers! Nordstrom Customer Service Problems Are Yours Too

I’m a traditional shopper at Nordstrom and have been since I worked at South Coast Plaza in Southern California thirty y...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

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