Bob Phibbs Posts by Bob Phibbs

How To Avoid Being Or Hiring The Entitled Student Retail Employee

This is a post for retailers who hire part-time employees yet avoid students. It’s also for students looking for part-ti...

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Why Malls Should Be Closed For Thanksgiving - Being Open Punishes Small Retailers

It’s mid-October. Time for changing leaves. Time for Pumpkin Spiced Everything. Time for my Facebook feed to be jammed w...

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How To Sell Your Boss On Why You Need Sales Training

I sat next to a young woman on a plane to Chicago who was on the second leg of a trip home from Boston to Seattle. Her f...

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How Smart Associates Use Fun Benefits To Drive Retail Sales

Updated December 14, 2023 You’ve undoubtedly heard how you should Sell the Sizzle, not the Steak, when it comes to benef...

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