Posts by Bob Phibbs, the Retail Doctor
5 Retail Sales Mistakes That Cost You Business
Having written the book on retail sales, I am often asked what are the biggest mistakes retailers and their employees ma...
Retail Sales Training - How To Give Feedback To Employees
I received a gift the other day from a friend via Amazon.com. At the bottom of the packing list was a question, "Would y...
Retail Consultant Tip - Words That Sell To Different Customers
The words that sell depend on the shopper's personality: Drivers respond to “the best” and “exclusive,” Analyticals to f...
Why Training a Retail Employee Must be a Time Investment
Turning a browsing shopper into a paying buyer is the most important aspect of retailing - yet it’s often entrusted to a...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth