Posts by Bob Phibbs, the Retail Doctor
The retail sales team is the public face of your company, the front line of customer relations, and defines the company ...
Before its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were bland,...
Most of us put up with a lot of disorganization and unclean stores and records. My first job was as a janitor in a dry-c...
Updated May 24, 2024 Retailers often think that offering an abundance of choices will appeal to customers, but too many ...