Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

deserted downtown at night
The Office Crowd Isn’t Coming Back – How Retailers Can Win Without Them

For decades, city planners told us the same story: pack downtown with office towers, fill them with workers, and retail ...

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mystery shop versus NPS
Retailers: In-Store Surveys Lie. Mystery Shops Don’t.

Your customer surveys are lying to you. I know that's harsh, but it's true. Those QR codes and website URLs printed on e...

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If You’re Always Running a Sale, You’re Always Losing Margin

From independent boutiques to national chains, many retailers lean heavily on coupons, sales, and markdowns to drive tra...

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old way of supply chain versus agentic AI
Retail Supply Chains Are Broken - Here’s How Unified Platforms Fix Them

If you've spent any time in Enterprise retail, you’ve seen it: departments that don’t talk to each other, systems that w...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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