Posts by Bob Phibbs, the Retail Doctor
10 Simple Ways to Improve Sales Performance in Stores
Updated June 19, 2024 With home prices falling in many areas, demand for items sought after at stores slows. While there...
How to Engage Shoppers in Your Store: Say Goodbye to "How Can I Help You?"
Have you ever been in a retail store where the employees all seem like they'd rather be anywhere else but there? Maybe t...
Luxury Retail: Great Customer Service Example from Four Seasons
So many times when we talk about an exceptional experience, people talk about fast food or getting a botched order corre...
Shopping for Relevance: How Retailers Can Increase Sales
With the rise of online shopping, retailers have to work harder than ever to attract and retain customers. Contrary to t...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth