Posts by Bob Phibbs, the Retail Doctor
5 Visual Merchandising Tactics That Lift Conversion
Brazil's biggest retailer built an AI avatar from scratch and put her on the cover of Vogue Brasil. Her name is Lu. She ...
Retailers' Ace in the Hole Was Product Knowledge - in the 1950s. Here's What It Has to Be in 2026.
Product knowledge was a legitimate competitive edge when customers had no other way to get it. That world ended decades ...
Your Big Sale Worked. That's the Problem.
Why retail owners and CEOs can't take more money out of their business - and how a waiting culture is the cause. Why can...
The Cost of Untrained Retail Associates Is Hiding in Your P&L
Imagine buying four brand new Rolls-Royce coupes and handing the keys to someone who has never been behind the wheel. Th...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth