Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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How Dick's Sporting Goods Built a $13.7 Billion Business by Putting Community First

"It's Never Just a Baseball Glove": The Story That Shaped Dick's Culture Dick's Sporting Goods built a $13.7 billion bus...

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How Faire Helps Independent Retailers Stock Their Stores Without the Risk

I've spent 30 years telling retailers, "If you're just working with your family, you have a hobby, not a business." That...

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How to Train Retail Associates to Ask Why Questions Instead of What Questions

The laziest way to attempt to sell something in a retail store is to let your associates ask "what" questions. What prod...

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A Greeting Takes 15 Seconds. Losing a Sale to ChatGPT Takes One.

Retail associates have approximately 15 seconds to greet a customer. But that customer can get an answer from ChatGPT in...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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