Posts by Bob Phibbs, the Retail Doctor
When Burger King announced its new "Your Way Champion" role - a dedicated manager in a special vest whose job is to make...
Why Do Brick-and-Mortar Stores Struggle Without Sales Training? Brick-and-mortar stores struggle without sales training ...
How Does Store Design Affect What Customers Buy? More than most retailers think. Decades of research on store atmospheri...
How much margin should you give away? Should you match a competitor's price? Get these wrong and you train your best cus...