Retail associates have approximately 15 seconds to greet a customer. But that customer can get an answer from ChatGPT in...
Because your training apps teach product knowledge and task completion - not how to actually sell. You're thinking: "We ...
This is a curated look back at what I saw and shared in 2025 Retail didn’t lose customers in 2025. It lost the moment th...
As a retailer, I loved the day before Christmas Eve. All the planners had purchased, and the after-Christmas sales had b...