The Retail Doctor Blog

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Shaking Off the Retail Apocalypse With Hope and Real Data

This is a lengthy article to lay out the details of the retail apocalypse, a claim of massive store closures, shipageddon, and other claims. I hope...
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8 Benefits of Online Retail Sales Training

I used to think online retail sales training would be impossible to deliver in a new way. But I was wrong. The Internet is changing not only the way...
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Visual Merchandising: 12 Insights How To Merchandise Your Store

Retail merchandising is such an important topic - especially during Covid-19. Most of the time smart retailers call it visual merchandising and are...
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30 Tips On How to Deal With Anxiety About Your Store’s Future

It started with a simple question to me, “How do I overcome anxiety?” It came from a retailer dealing with all the stresses of reopening, cleaning,...
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Retail Customer Service: Greeting a Customer

            One day I walked into a Walgreens in Minneapolis. A pleasant young woman behind the counter looked over at me and said, “Welcome to...

The New Frugality: How to Reach Out to Retail Consumers Who Buy Less

Buying less is a concept that seemed out of style for consumers beginning with the go-go 80’s until a few years ago.   During those thirty years,...
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4 Ways To Improve Your Retail Customer Experience and Sales

How to improve customer service experience? Concentrate on your employees and engage their hearts, not just their minds. Many retail stores offer the...

Retailers: Why you Keep Picking the Wrong Employee Time after Time

As a retail consultant, one of the most valuable pieces of retail advice I'm asked about from an owner or manager is how to select employees that are...
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Retail Store Tour - Showing Customers All You Sell

So many retailers assume customers know everything about their luxury brand. But most are missing the easiest way to grow their sales with a store...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win