The Retail Doctor Blog

September 3, 2021

Greeting A Customer: Should A Smile Be Required?

How your employees should be greeting a customer is a frequent topic among retailers. RetailWire once discussed, What is...

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Better person

October 4, 2021

Working Retail Sales: How It Made Me A Better Person

After I posted a job notice on Facebook for a client, I received this comment, “A resume for a retail job?” I could hear...

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selling luxury items

September 15, 2021

Retail Sales Tip: Selling Luxury Products Without A Discount

Looking for retail sales tips because you have luxury goods or premium services to sell? I'm not talking about a good or...

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retail shoplifting

August 9, 2021

6 Ways To Combat Shoplifting, Employee Theft, and 5-Finger Discounts

Shoplifting and employee theft are on the rise; they make up what retailers call "shrink." Loss prevention is a broad ca...

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retail is dead not

August 16, 2021

Is Retail Dead in 2021?

Is retail dead? No, but brands must prioritize connection over transaction.  In 2017, Ralph Lauren closed its New York C...

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customer experience warehousization

July 30, 2021

3 Ways To Keep Your Store From Being Just A Warehouse

When it comes to customer experience, many businesses have abandoned personal contact making their stores little more th...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN