The Retail Doctor Blog

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57% of Your Customers Are Desperately Lonely. Your Store Can Be Their Lifeline

Restaurants used to be one of America's default "third places," where neighbors gathered to break bread. Now, three out ...

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Why “Cash Is King” Kills Retail Sales (and Why Credit Card Fees Are Really Marketing Costs)

Credit card customers spend more than cash customers ... a lot more. Research shows card users spend 12 to 18 percent mo...

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Your Best Customers Are Forgetting You (While You Send More Emails)

Customer acquisition costs are up 38%, while retention rates keep sliding. Your marketing budget is working harder and d...

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5 myths debunked
5 Retail Myths Debunked

Running a store is tough enough without believing retail management myths that quietly drain your profits, frustrate you...

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