When retailers think about investing in sales training, the first question is usually: Does it actually work? That’s exa...
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For decades, city planners told us the same story: pack downtown with office towers, fill them with workers, and retail ...
Read The ArticleYour customer surveys are lying to you. I know that's harsh, but it's true. Those QR codes and website URLs printed on e...
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From independent boutiques to national chains, many retailers lean heavily on coupons, sales, and markdowns to drive tra...
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