Recent Articles

What You As A Retailer Should Do To Deal With Tariffs

I expect it is going to be a great August for retail sales. Not because it’s back-to-school season but because of announced new tariffs. When people...

7 Easily Missed Danger Signs Your Retail Business Is Failing

I remember a buddy of mine who went to work for Circuit City. He did a great job and was promoted many times. Because each employee’s paycheck was...

The Ten Commandments Of A Successful Retail Store

It’s easy for many retailers to get distracted with all the changes going on in technology, social media, and shopper behavior. That can lead to...

A 5 Point Road Map To Compete With Amazon

Levi's made headlines last week when their stock gained 32% on its first day of trading. While Levi's sales and profits are growing, they didn't come...

The Future of Retail: 9 Experts Share Insights

I attended Shoptalk in Las Vegas last week. Even as headlines about the retail apocalypse returned after widely expected store closures were...

Knowing Your Customer: How to Improve Retail Customer Service

I just completed a business makeover of Eklund’s, an agricultural equipment dealer in rural, upstate New York. While I’ll have a full post on some...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.