Posts about Retail Sales (2)

Woman with clothes to try on meeting closed fitting rooms
Should We Close Our Fitting Rooms to Prevent Theft?

No. The shrink you remove is smaller than the sales you give up, and unlike the shrink number, the sales number has been...

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What Poor Customer Service Costs a Retail Store

Poor customer service costs you the sales you already paid to get in the door. Not loyalty points. Not sentiment. Counta...

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personality styles of selling
How Do I Sell to Different Personality Types?

Ever had a customer you could sell anything to, and another you couldn't reach at all? The first one was probably wired ...

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price versus value
Retail Pricing Strategy: How to Protect Your Margin and Still Sell

How much margin should you give away? Should you match a competitor's price? Get these wrong and you train your best cus...

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