The moment of truth arrives in a retail store as a customer asks a question, but just before they get an answer. The cus...
Read The ArticleUpdated April 19, 22024 What are sales behaviors? They are a series of actions in a sales process: how salespeople act a...
Read The ArticleA reader asks, “My fellow salesperson scarfs up my customers between the time I initially properly greet and pass by the...
Read The ArticlePublished October 23, 2015. Updated August 7, 2023. Retail can be separated into two distinct camps: high-priced luxury ...
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