The three deadliest words in retail sales training are, "I get it." They are a form of short-hand that discounts the nee...
A lot of brick-and-mortar retailers pay a lot of money for pay-per-click ads or other online marketing. They'll still ru...
Updated for relevance September 21, 2023 Before we close the book on the year, here are some of my most popular retail b...
What is the point of the first words of your greeting to a customer? A. So customers know you work there and are availab...