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Are Your Employees Building Up Your Online Store While Sabotaging Your Margins?

A lot of attention is being given to how online retail is growing. But what if that growth isn't coming entirely from consumer demand, but...

How To Improve Your Email Marketing To Increase Retail Sales During December

We've officially begun the holiday season and retailers are all over the map with their holiday retail sales predictions.

Here's mine: I expect ...

What Top Brick and Mortar Retailers Are Doing To Combat Amazon

As 250+ Bon Ton stores go out of business, the Wall Street Journal caught up with their former CEO Tim Grumbacher who said, “If I had had the...

How To Increase Retail Sales By Focusing On These 5 Obvious Things

When I was putting myself through college, one of my first jobs was in retail sales at the Broadway Department Store in Southern California....

Starbucks Shows Why Retailers Must Be The Drivers Of Social Change

This past week, Starbucks announced they were closing 8000 of their US locations for bias training after a manager called Philadelphia police to...

48 MUST Ask Questions To Help You Select The Best Point Of Sale POS Retail Software

A question I’m asked frequently is how to select the best POS system software.  It’s important because a point of sale system for small business...

Retail Brands Are In Trouble. Is Yours Next?

Did you ever watch the Sopranos episode where Richie racks up a massive debt? Tony takes over the business and racks up even more debt. In the...

Off-Price Retail Cannot Be The Way Forward, Customer Service Must Be

Back when I was a kid, I had a coughing fit at a concert. My mom looked down at me, grabbed her purse, and gave me a tissue. The purse was a...

How To Make 2018 A Year You're Not Ashamed Of And Grow Your Retail Sales

Another year has closed. For some, it was record-breakingly good.

One thing that is true across the board, last year was a year fraught with ups...

7 Best Retail Blogs Of 2017: Must-Reads For Brick And Mortar Retailers

As a retail consultant, speaker, and trainer for some of the best retail brands in the world, I get on a lot of lists.

Retail Holiday Sales: How To Help Men Buy Like A Hero

It’s the day before Christmas Eve. I love this time as a retailer.

All the planners have purchased - with their lists of must have items that...

The 5 Best Ways To Drive Customer Conversion Rates In Your Store

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win