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The Retail Doctor's Blog


Attract, Close & Delight Your Customers

Cognitive Computing Is Transforming Online Retail - Where Does That Leave Physical Stores?

Bob Phibbs

Online retailers are coming after every single brick and mortar retailer.  

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Topics: Retail Sales, Online Retail Sales Training, IBM Watson

Here’s My Pick For Woman In Retail Sales Hero

Bob Phibbs

Today’s RetailWire discussion revolved around Brian Kilcourse’s shopping trip. The proprietor of Judi’s of Nevada City, a women’s wear store in North California, had just heard a speaker at a small business conference basically tell her, “You’re toast!”

That anyone would ever speak to a small business group and give that message — even if it is not said exactly — is bullshit.

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Topics: Retail Sales, sales stories, entrepreneurship, hubspot

How Your Merchandising Can Influence Customers To Increase Retail Sales

Bob Phibbs

There was a time when great merchandising was a valuable tool in a retailer’s arsenal against competitors.  Now it’s a cost-saving area.

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Topics: Retail Sales, Merchandising, visual merchandising, suggestive selling

Don’t Be The Luxury Retailer That Had To Close Due To Discounting

Bob Phibbs

Luxury has come to a crossroads.

What once was exclusive and in high demand is now regularly discounted.

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Topics: Retail Sales, Discounting, Luxury Retail

3 Steps For How To Motivate Yourself And Increase Retail Sales When It’s Slow

Bob Phibbs

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Topics: Retail Sales, Customer Service, Motivation, Retail Sales Training

How to Find Strength In Being A Brick and Mortar Retail Store

Bob Phibbs

This is a post for retailers with physical stores competing with online shopping and technology that threatens their retail sales.

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Topics: Retail Sales, Online shopping, Retail Sales Training

How to Have a Retail Sales Year You're Not Ashamed Of - Six Steps

Bob Phibbs

The close of another year is upon us. For some, it was record-breakingly good.

One thing that is true across the board, this was a year fraught with ups and downs -from higher prices, from employees feeling more confident about leaving for something better, political crisises around the globe and yes, from Amazon.

Did you miss some opportunities? I know I did.

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Topics: Retail Sales, Mindset, goal

10 Best Retail Sales Blog Posts of 2016

Bob Phibbs

I write hundreds of blogs per year all focused on how to grow retail sales, attract new customers and improve retailers marketing and training.

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Topics: Retail Sales, Marketing, Retail Sales Training, conversion rate

7 Reviews To Do Now To Win Retail Sales In 2017

Bob Phibbs

I recently did a review of my website and marketing materials. While it was a bit tough to look at some of the mistakes I made, I would rather look now and make changes rather than ignoring them and having potential clients question my abilities.

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Topics: Retail Sales

7 Ways How To Get Higher Sales Using The Best Selling Techniques In Retail

Bob Phibbs

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Looking for effortless retail sales training that can transform your staff? 

Are you willing to do the hard work to achieve it?

Sorry, is isn't easy to transform your staff into selling powerhouses.

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Topics: Retail Sales, Retail Sales Training

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