Attract, Close & Delight Your Customers
June 04, 2017
Michael Kors received a lot of attention last week for announcing they would be closing about 125 retail stores over the next two years. Comp sales at stores open at least a year fell 14% this past quarter while wholesale sales dropped 22%.
Topics: Retail Sales, retail management, retail management tips
March 08, 2017
Today’s RetailWire discussion revolved around Brian Kilcourse’s shopping trip. The proprietor of Judi’s of Nevada City, a women’s wear store in North California, had just heard a speaker at a small business conference basically tell her, “You’re toast!”
Topics: Retail Sales, sales stories, entrepreneurship, hubspot
January 29, 2017
There was a time when great merchandising was a valuable tool in a retailer’s arsenal against competitors. Now it’s a cost-saving area.
Topics: Retail Sales, Merchandising, visual merchandising, suggestive selling
January 04, 2017
Luxury has come to a crossroads.
What once was exclusive and in high demand is now regularly discounted.
Topics: Retail Sales, Discounting, Luxury Retail
January 03, 2017
Topics: Retail Sales, Customer Service, Motivation, Retail Sales Training
January 01, 2017
This is a post for retailers with physical stores competing with online shopping and technology that threatens their retail sales.
Topics: Retail Sales, Online shopping, Retail Sales Training
December 31, 2016
The close of another year is upon us. For some, it was record-breakingly good.
One thing that is true across the board, this was a year fraught with ups and downs -from higher prices, from employees feeling more confident about leaving for something better, political crisises around the globe and yes, from Amazon.
Did you miss some opportunities? I know I did.
Topics: Retail Sales, Mindset, goal
December 26, 2016
I write hundreds of blogs per year all focused on how to grow retail sales, attract new customers and improve retailers marketing and training.
Topics: Retail Sales, Marketing, Retail Sales Training, conversion rate
©2017 Bob Phibbs The Retail Doctor
