Recent Articles

How To Make Your Retail Jewelry Store More Profitable: 7 Tips

I’ve spoken to several pawnbrokers and jewelry retailers lately and I’ve also been commenting about luxury sales and how things need to change for...

How to Find Strength In Being A Brick and Mortar Retail Store

This is a post for retailers with physical stores competing with online shopping and technology that threatens their sales. We all cope with a...

How To Increase Retail Sales KPIs: Ditch Being Passive

A quick walk through the mall shows retailers are trying to increase revenues with some fairly dramatic sales. But sales can hide the cause of death...

Are Employees Building up Online Stores and Sabotaging Profit Margins?

Wondering how to increase profit margins? A lot of attention is being given to online retail growth during the pandemic. But what if that growth...

Retail Shoppers' 50 Pet Peeves About Retail Employees

In the past few weeks I’ve received two pleas from retailers about to close. They want to know how to attract customers. One seemed to think it was...

How To Spring Clean Your Retail Store With This Checklist

My first job was as a janitor in a dry-cleaning store. One rainy Thursday I had cleaned up the break room like I usually did and returned to get...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.