The Retail Doctor Blog

As 250+ Bon Ton stores go out of business, the Wall Street Journal caught up with their former CEO Tim Grumbacher who said, “If I had had the...

When I was putting myself through college, one of my first jobs was in retail sales at the Broadway Department Store in Southern California....

This past week, Starbucks announced they were closing 8000 of their US locations for bias training after a manager called Philadelphia police to...

A question I’m asked frequently is how to select the best POS system software.  It’s important because a point of sale system for small business...

Did you ever watch the Sopranos episode where Richie racks up a massive debt? Tony takes over the business and racks up even more debt. In the...

Back when I was a kid, I had a coughing fit at a concert. My mom looked down at me, grabbed her purse, and gave me a tissue. The purse was a...

Another year has closed. For some, it was record-breakingly good.

One thing that is true across the board, last year was a year fraught with ups...

As a retail consultant, speaker, and trainer for some of the best retail brands in the world, I get on a lot of lists.

It’s the day before Christmas Eve. I love this time as a retailer.

All the planners have purchased - with their lists of must have items that...

In April of 2016, my blog 5 Ways How to Raise Your Retail Sales Associates' Conversion Rate was shared almost 5000 times.

There will be five Saturdays between Thanksgiving and Christmas this year. Maybe that's why the National Retail Federation expects holiday retail...

What to do when your retail employees are standing around and your store is not busy...

You probably don’t mind them taking a well-deserved break...