Recent Articles

Retail Sales Training: Ask This Question To Handle Objections

When looking to handle objections, you have to ask one more question to really get to the heart of the matter. You’ve heard me say the worst thing...

Retailers Elephant in the Room - It's all About us

Ever been jilted and blame the other person for being a jerk? We all have. Not until a good friend tells us like it is that we are not that great to...

Increase Retail Sales with Laughter

A shared laugh in a store makes everyone relax. Laughter while shopping and selling lets us lower our defenses and opens us. I can tell a great...

Retail Pricing Strategies - Six Mistakes To Avoid

A retailer must be extremely aware of their pricing strategy to ensure that their pricing is done accurately and in a timely manner. Failure in this...

Retail Training - Don’t Make Customers Storm Your Castle, er Counter

Oftentimes retailers hire people less comfortable out on the sales floor and more comfortable behind the wall of the counter, in particular Amiables....

How to Find Strength In Being A Brick and Mortar Retail Store

This is a post for retailers with physical stores competing with online shopping and technology that threatens their sales. Yes, it has been a year...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.