Luxury shoppers like special, in-person treatment during their shopping experiences. That’s why they prefer brick-and-mo...Read The Article
Do you want fries with that? is probably the most derided add-on question ever asked. And at the time, it also proved th...Read The Article
When in Dallas, I decided to visit the Neiman Marcus flagship store. Upon entering through the cosmetics section I recei...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.