Posts about Employee Management (6)

What Makes a Good Retail Sales Training Program?

Retailers, especially those with many employees, often wonder what makes a good retail sales training program and what t...

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Access My FREE 5-Part Retail Sales Training Email Course!

Woman with arms crossed not smiling
If Retail Sucks, Why Do You Work Here?

Recently I received a comment on my blog totally unrelated to that blog. It read, “No offense but your other blog about ...

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Millennials heading for the door
How to Keep Millennials From Quitting: 5 Tips for Managers

The truth is, Millennial generation employees leave managers, not companies. If you are wondering why you can’t stop mil...

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Moving parts to customer service
What Do Customers Want? 10 Non-Negotiables of Customer Service

In many ways, retail consists of a lot of moving parts, and yet the concept of it is very simple: Treat customers as you...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.