A survey by LoyaltyOne showed that approximately half of consumers reported experiencing a problem on their last shoppin...Read The Article
I made a dessert for some friends the other night. When one of my guests took a bite, her face soured; she said it taste...Read The Article
Untrained retail employees often think merchandise sells itself. That if a customer wants something, they’ll tell you. T...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.