A survey by LoyaltyOne showed that approximately half of consumers reported experiencing a problem on their last shoppin...
Read The ArticleI made a dessert for some friends the other night. When one of my guests took a bite, her face soured; she said it taste...
Read The ArticleWe’ve heard the drumbeat for a while now, traffic is down in brick-and-mortar retail stores. The browsing is now done on...
Read The ArticleUntrained retail employees often think merchandise sells itself. That if a customer wants something, they’ll tell you. T...
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