Posts about Employee Management (7)

Missing piece
What Makes a Good Retail Sales Training Program?

Updated August 19, 2024 Retailers, especially those with many employees, often wonder what makes a good retail sales tra...

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If Retail Sucks, Why Do You Work Here?

Recently I received a comment on my blog totally unrelated to that blog. It read, “No offense but your other blog about ...

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Millennials heading for the door
How to Keep Millennials From Quitting: 5 Tips for Managers

The truth is, Millennial generation employees leave managers, not companies. If you are wondering why you can’t stop mil...

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Moving parts to customer service
What Do Customers Want? 10 Non-Negotiables of Customer Service

Updated December 7, 2023: Retail consists of many moving parts in many ways, yet the concept is very simple: Treat custo...

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