Posts about Employee Management (7)

Moving parts to customer service
What Do Customers Want? 10 Non-Negotiables of Customer Service

Updated December 7, 2023: Retail consists of many moving parts in many ways, yet the concept is very simple: Treat custo...

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Rotten retail manager
9 Sure Signs Of A Rotten Retail Manager

When you give salespeople a terrible manager who hasn't a clue about employee performance management, they can remove al...

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How To Get Long Term Retail Employees To Unlearn Bad Selling Habits

There’s an adage that says you can’t put new ideas into a full bottle; you need to empty it to make way for the new. To ...

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5 Employee Behaviors Stunting Your Ability To Increase Your Retail Conversion Rate

While a lot of people complain about fewer people going to the mall, what really matters is improving the conversion rat...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.