Before its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were bland,...
Employee reviews are one of the most neglected tools retailers can use to increase their sales. By using regular employe...
A good retail sales training program starts with an objective assessment, teaches what to do instead of what not to do, ...
Recently I received a comment on my blog totally unrelated to that blog. It read, “No offense but your other blog about ...