Posts about customer experience (8)

Moving parts to customer service
What Do Customers Want? 10 Non-Negotiables of Customer Service

Customers want a clean store, enough staff to help them, clear prices, fitting room help, clear choices, free Wi-Fi, a q...

Read The Article arrow


All Categories

Access My FREE 5-Part Retail Sales Training Email Course!

Access Now
Dog with head on women's shoulder
How To Build Retail Customer Loyalty

Updated October 30, 2024 Lower footfalls, conversions, and margins haunt many retailers, from the biggest box to the tin...

Read The Article arrow
Arrow in bulls eye of target
How The Best Retail Salespeople Make The Sale

Updated October 4, 2024 I've written about bad customer service experiences, but this time, I thought you should see wha...

Read The Article arrow
boy with flashy gift
Purchasing An Alien For Christmas Showed Why Brick And Mortar Retailing Matters

I always wanted to be the great uncle. You know, the one who really made something special for a kid during the holidays...

Read The Article arrow

salesrx-logo-white

Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

LEARN MORE