Before its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were bland,...
Let’s be honest. A lot of people are afraid of retail salespeople. For that matter, they are afraid of anyone who says t...
Most of us put up with a lot of disorganization and unclean stores and records. My first job was as a janitor in a dry-c...
Updated May 24, 2024 Retailers often think that offering an abundance of choices will appeal to customers, but too many ...