The Retail Doctor Blog

Marketing With Coupons? Don't Hold Back

I received this email asking for my retail advice... Dear Bob, This past Tuesday, my husband and I took our car in to a ...

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Let's Call It What It Is: Customer Service Is Damage Control

OK so let me just say I know I was an ass when I managed a retail store back in the early 80’s. That's because I wouldn’...

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5 Tips For How Businesses Should Respond to Disasters

I was working with a small chain of coffee houses on the West Coast the morning of 9/11. As the towers fell I was the co...

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The Retail Doctor's Guide To Growing Your Business

Updated October 9, 2024 Let's face it: Having a book out from a major publisher is a big deal for me, but probably not s...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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