The Retail Doctor Blog

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Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...

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Retailers: How To Handle A Customer Complaint in Six Steps

Have you ever tried to make a customer complaint, but couldn't? That happened to me one time when I was speaking in Bost...

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Zappos Pays People To Quit - Should you?

I've always said, "The employee should go when their mind has already left." Unfortunately, that often happens quite a w...

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Five Retail Sales Training Tips From Selling Shoes

Updated May 31, 2024. Discover how lessons from a shoe store can transform your entire retail approach, driving sales an...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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