Bob Phibbs Posts by Bob Phibbs

Top 10 Technology Innovations For Retailers Of All Sizes As Seen At NRF2020

As brick-and-mortar retailers continue to look for how to compete with online, many are realizing they have to do more w...

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9 New Visual Merchandising Trends For Your Store

Visual merchandising covers everything from how you visually arrange your merchandise to how you interrupt traffic patte...

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7 Retail Customer Service Experience Mistakes and What They Cost You

As a motivational speaker, I travel a lot and encounter customer service mistakes all the time. A few weeks ago, I waite...

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How To Gain A Positive Customer Perception Of Your Brand

What customers think of you decides how much you can charge for your product, what kind of employees you have working fo...

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