Bob Phibbs Posts by Bob Phibbs

How To Handle Customer Service When Kids Are Involved?

Brick-and-mortar retailers have to put up with a lot of bad customer behavior. But how should you deal with difficult co...

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How To Choose The Right Online Sales Training Courses For Your Store

Updated May 13, 2024 Congratulations on reading this—it means you understand the importance of retail sales training. Bu...

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Is An Online Retail Sales Training Program For You?

When you started your brick-and-mortar store, you probably did everything yourself. You answered the phone, took orders,...

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How To Improve Your Store's Conversion Rate Training

Retailers have tried everything it seems to get employees to sell more. So many try to hire a natural-born salesperson. ...

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