Posts by Bob Phibbs
Why Retail Customers Buy on Emotion (And How to Train Your Associates to Use It)
Emotional selling in retail is the practice of connecting with a customer’s feelings and motivations before presenting a...
Memorable In-Store Experiences to Win Back and Retain Customers
The secret to capturing and retaining customer loyalty is creating an unforgettable in-store experience. My latest insig...
9 Benefits of Using Online Retail Sales Training
The Internet is changing not only the way retailers interact with customers, but also the ways in which they can prepare...
Here’s Proof My Online Retail Sales Training Program Works
Updated July 20, 2022 I‘ve been an in-person retail sales trainer for upscale retail brands and I’ve helped them achieve...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth