Posts by Bob Phibbs
Whose Brand Is It Anyway? How To Stifle A Business: Us Versus Them
One of my first clients was a Best Western hotel nearly twenty years ago and I'm going to share with you about them to i...
Retail Management: 7 Tips From An Airport Shoe Shine
Updated September 5, 2024 It’s easy to overlook the small touches that make a big difference. I had just arrived at the ...
What Retailers Can Do After the Blizzard
The news over the weekend was the big blizzard that occurred on the last weekend before Christmas. Shoppers in some area...
Handling A Difficult Customer's Complaint
From the Retail Doc's Facebook page: Q "I am in automotive repair and very good at my work. I had a customer come in for...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth