Bob Phibbs, the Retail Doctor Posts by Bob Phibbs, the Retail Doctor

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Defensive Selling Isn't Customer Service: Insights for Retail Managers

Defensive selling is a sales approach typically driven by a sales associate's anxiety and the assumption that a customer...

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Sanjeev Siotia, Manhattan Associates CTO
Unifying Supply Chain Commerce: A Close Look at Manhattan Associates' Momentum Event

Manhattan Associates invited me to their Momentum user event in Phoenix, where CEO Eddie Capel introduced the theme “Mov...

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Unlock The Potential in Discovering the Perfect Business Name

Every business starts with an idea, a passion, and a name. The name must attract wary customers and establish the compan...

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Why Equating Training with Teaching Could Hurt Your Retail Business

This blog is my response to a question from a Facebook fan asking me, “What is the difference between training and havin...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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