Posts by Bob Phibbs
August 3, 2021
Retail Sales Training: How To Sell More In Your Store
"How can I sell more to customers?" is a frequent question from retailers of all sizes. And it's the smart question. Tha...
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August 3, 2021
15 Ways to Increase Retailers’ Profit Margins
Retailers’ profit margins have been more relevant than ever lately ... It all started with curbside pick-up, the only wa...
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August 3, 2021
Working Retail Sales: How It Made Me A Better Person
After I posted a job notice on Facebook for a client, I received this comment, “A resume for a retail job?” I could hear...
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August 3, 2021
5 Ways Brick and Mortar Retailers Should Prepare for a Better Future
First the bad news for retailers... I’ve included this quote from McKinsey in several of my previous blog posts: "Brick-...
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July 30, 2021
6 Ways To Combat Shoplifting, Employee Theft, and 5-Finger Discounts
Shoplifting and employee theft are on the rise; they make up what retailers call "shrink." Loss prevention is a broad ca...
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July 27, 2021
Is Retail Dead in 2021?
Is retail dead? No, but brands must prioritize connection over transaction. In 2017, Ralph Lauren closed its New York C...
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