Bob Phibbs Posts by Bob Phibbs

Line of men in suits and one in shorts
How To Get Your Dealers and Franchisees To Follow Your System

As a retail consultant, one of the most universal concerns major brands and franchisors ask me is, "How can I get franch...

Read The Article arrow


All Categories


Access My FREE 5-Part Retail Sales Training Email Course!


Difference between learning, training, and coaching
The Perils of Passive Learning: Why Retail Needs Active Training and Impactful Coaching

Updated May 20, 2024 Managers, have you ever shown an employee a training video or document and considered them “trained...

Read The Article arrow
multiple path arrow coming together
Not Just Following Orders: 10 Tips To Manage Change And Produce Positive Results

As a retail shop owner or manager, it's crucial to understand that the success of any training program is not just about...

Read The Article arrow
Christmas tree with presents and fire
Retail Outlook Bright for 2023 Holidays Despite Concerns

Despite economic uncertainty and inflation concerns, the 2023 holiday shopping season is shaping up to be a big one for ...

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN