The Retail Doctor Blog

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57% of Your Customers Are Desperately Lonely. Here's Your Advantage

Restaurants used to be one of America's default "third places," where neighbors gathered to break bread. Now, three out ...

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Why “Cash Is King” Kills Retail Sales (and Why Credit Card Fees Are Really Marketing Costs)

Credit card customers spend more than cash customers ... a lot more. Research shows card users spend 12 to 18 percent mo...

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Your Best Customers Are Forgetting You (While You Send More Emails)

Customer acquisition costs are up 38%, while retention rates keep sliding. Your marketing budget is working harder and d...

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5 myths debunked
5 Retail Myths Debunked

Running a store is tough enough without believing retail management myths that quietly drain your profits, frustrate you...

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