Most Retail Training Gets Done. Almost None of It Gets Used.

Far less than the sales you lose to an untrained floor. Move a store from an 8% close rate to 15% on the same traffic and you can nearly double the month without spending a dime more pulling people in. That is the math SalesRX is built to change.

Yes to both. Monthly is the way most single stores start, and you can cancel any time. Multi-store rollouts run on annual contracts instead, because training that changes floor behavior takes four to six months to get on its feet and a chain needs the whole operation moving together. Annual contracts begin with a conversation rather than a checkout, so book a call if that is where you are.

SalesRX+ is online retail sales training for frontline associates, delivered in bite-sized 3 to 5 minute lessons with a complete train-the-trainer program for managers. It includes AI roleplay with Sidekick Rex, manager development, and mystery shopping. It is built for the retail selling floor rather than repurposed from generic B2B sales enablement, so it teaches the specific behaviors of greeting a stranger, building rapport, and closing in a store.

We check in with you every quarter, so you are never waiting six months to find out. The six-month mystery shop shows exactly what's working and what isn't. If the greeting improved but closing didn't, you know where to coach. Bob also offers consulting to review the results and recommend next steps.

Managers train first, then the floor. Lessons run 3 to 5 minutes, so an associate steps off the floor, does one, and goes back. After each lesson they practice it with Sidekick Rex and cannot move on until they can do it. An unannounced mystery shop runs at the start and again at six months, so you see what actually changed on your floor instead of who finished the coursework.

Within the US, an evaluator visits as a new customer. Documents greeting, needs discovery, product presentation, objection handling, closing. Detailed report with observations and score. Baseline within 2 weeks, follow-up at 6 months.

Download the course syllabus and content outline here.

Regular training: watch a video, take a quiz, move on. Result: 45 percent can actually do it. SalesRX+: watch the video, practice with Sidekick Rex, cannot advance until you prove it, then take the quiz. Result: 79 percent can do it. The difference is that practice is automatic and nobody can skip it. Rex is built for repetition rather than a single workshop, and lessons run 5 to 15 minutes so practice fits a working shift.

You give every store the same system so a shopper gets the same selling whether they walk into store one or store forty. SalesRX runs online, so a chain trains managers first, then the whole floor, at the cost of a seat instead of flying a trainer to every location. Cabinets To Go did it across 106 stores.

Yes to both, with one limit worth knowing up front. You can upload product knowledge, onboarding materials and company-specific content directly into the platform, and bring your own SCORM files in. Login supports single sign-on through SAML 2.0. SalesRX content stays in SalesRX and does not export into another LMS, because the roleplay, coaching and reporting are built to run on the platform.

Yes. Barkers and Max use SalesRX+ across 60+ stores in New Zealand. For the full year FY25, the 35-store Barkers menswear business saw a conversion lift of 11.5%, with lifts of up to 20% at some locations. The program works for English-speaking brick-and-mortar retailers globally. International clients include retailers in Canada, the United Kingdom, Australia, Ireland, and New Zealand.

Online retail sales training teaches store associates the behaviors that turn browsers into buyers: how to greet a stranger, read buying signals, ask the questions that matter, and guide someone to a decision. Unlike passive video or a manual, it only works with practice and reinforcement, which is why SalesRX+ uses AI roleplay so associates rehearse real conversations until execution becomes natural.

Enter employee name, role, start date. System auto-assigns optimal training path. New hires get foundations, experienced staff get advanced techniques, managers get leadership training. Everyone gets reminders.

Yes. Every location learns the identical selling process from one source of truth, reinforced daily and coached locally by managers, so a new hire in one store sells the same way as one three states away. Cabinets To Go uses SalesRX+ across 106 stores nationwide and Barker's Clothing/Max across 60+ stores in New Zealand. The AI scheduling template deploys training consistently across locations and reporting shows how each store is performing.

A manager dashboard showing individual progress by employee, completion rates by store for multi-location retailers, quiz scores and retry attempts, and real-world behavior change through the included mystery shops at baseline and 6 months. The AI scheduler assigns each person a path from their name, role and start date, so new hires get foundations, experienced staff get advanced techniques and managers get leadership training, with reminders for everyone.

The best online retail sales training changes what your associates do on the floor, not just what they finish on a screen. Look for three things: managers trained first so they can coach, practice until each skill is done right, and an unannounced mystery shop before and after that proves the floor changed.

SalesRX+ is built on all three - managers first, Sidekick Rex role-play until they get it right, and a baseline shop plus a six-month re-shop.

Not much. One week your associates take a couple of short lessons. The next week they run a mock session with their manager.

There is no extra homework and no strict time requirement. Watch, use it on the floor, practice, repeat.