When you arrive at Shanghai Pudong Airport, there's a massive scale model of the city. Above it are three words: Opennes...
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A silent revolution is taking place. It's not about the latest technology or the newest product trends. Instead, it's ab...
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Almost every retailer looks at employee scheduling as their most expensive operating cost. I see employees as an asset, ...
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When it comes to customer experience, many businesses have abandoned personal contact making their stores little more th...
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