To stop hearing "No, I'm just looking," stop asking shoppers a question at the door. Wait 10-15 seconds, pick up a prop,...
Updated September 22, 2026 The most costly best-practice blunders in brick-and-mortar retail are not about Amazon. They ...
Updated June 25, 2024 When I was selling cowboy clothes in the Santa Monica Place mall back in 1982, I received a call.“...
Updated June 4, 2024 When business slows down, it is easy to become despondent or lazy. Whether you had a great year or ...