Updated August 19, 2024 Retailers, especially those with many employees, often wonder what makes a good retail sales tra...
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Had a shocking call with the North American CEO of a luxury brand recently. They had a bad fourth quarter and were havin...
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I walked into a men’s boutique one day and a young woman lurched out from a four-way rack with a small flier telling me ...
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Updated May 6, 2024 As I walked past a Brookstone in an airport one Sunday afternoon several years ago, a guy was teachi...
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