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5 Steps to Closing a Retail Sale Quickly

Closing a sale. Why is it so hard to do? Because you are putting yourself on the line. Did you read the situation correctly? If you ask and they...

Better Sales through Customer Engagement

 

How can you determine whether your customer engagement needs improvement?Customer engagement is an emotional connection between a customer and a...

Value Selling: How To Sell Value Over Price In Your Store

Value selling is, at its heart, the moving of more merchandise. No matter how many facts you know about a product, if the consumer doesn't see the...

Are You Missing These 4 Key Retail Sales Training Tips?

 

Managing Sales Behaviors to Improve Sales Performance

What are sales behaviors? They are a series of actions comprised in a sales process, the way sales people act and talk with shoppers.

How An Online Retail Sales Training Program Works

Retailers, are you meeting your retail employees ' training needs? Using an online retail sales training program can help you provide better...

5 Employee Behaviors Stunting Your Ability To Increase Your Retail Conversion Rate

While a lot of people moan about fewer people going to the mall, what really matters is improving conversion rates of those who just enter your...

How To Get Customers Onto Your Loyalty Program? Don’t Do It Like Victoria’s Secret Does

A friend of mine went to Victoria's Secret recently and shared this story.

How To Avoid Going Bankrupt Like Payless? It Begins With Visiting Your Competitor

One of the first things I do when conducting a business makeover is to get the owner and manager to accompany me on a visit to a competitor. This...

How To Save A Sale By Dealing With Stump The Chump

Stump the Chump usually refers to someone in the audience trying to try to trip up a speaker with aggressive and sometimes downright...

Neiman Marcus Visit Illustrates Why Brick And Mortar Stores Are Losing Money

I was in Dallas a few weeks ago and decided to visit the Neiman Marcus flagship store.

Must-Reads For Brick And Mortar Retailers:  How To Compete With Amazon

Here are the 10 must-read blog posts for reliable, retail-focused information on everything from staffing issues to marketing to design and...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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