Recent Articles
Neatly ordered merchandise

Retailers, It's Not All About How Neatly Your Merchandise Is Stacked

I walked into a fully stocked and displayed upscale retailer. There were four of us in the store but it seemed void of employees. As I walked...
Training seasonal employees

9 Tips For Hiring And Training Seasonal Retail Sales Employees

Let’s be frank when it comes to the seasonality of hiring and training part-time retail employees... All you really care about is that they show up...
how to handle objections

Retail Sales Training: Ask This Question To Handle Objections

When looking to handle objections, you have to ask one more question to really get to the heart of the matter. You’ve heard me say the worst thing...
Add-ons

How To Boost Retail Sales With Suggestive Selling

You’ve made the big push in upgrading your retail store. You’ve curated a group of brands that make you stand out. You’ve hired better than the other...
how to greet retail customer

Doing the Robot Dance - Why Customers Stop Talking to Retail Employees

Has this ever happened to you? You walk into a store you haven’t been in before because you saw something online, saw a nice window display or were...
iStock-514161398-ownership.jpg

How to Find Strength In Being A Brick and Mortar Retail Store

This is a post for retailers with physical stores competing with online shopping and technology that threatens their sales. Yes, it has been a year...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win