Posted on July 08, 2018
Amazon is the company retailers love to hate. Amazon’s arms continue to weave and curl around your customers.
And while shoppers shop at both Amazon and local businesses or department stores, the ...
Posts about The Retail Doctor BlogRetail Sales Training
Posted on July 01, 2018
Ever written an email or text to a retail business and didn’t get an answer within a day?
Customer Service Retail Sales Training Podium Shopper survey customer pet peeves
Posted on June 24, 2018
Aversion to selling is everywhere in retail.
Posted on June 07, 2018
Have you passed on retail sales training because for you either didn’t think it would work or you had a bad experience in the past? You're not alone.
Posted on June 01, 2018
The one common denominator when it comes to retail sales is...people. And how those people interact with each other.
Posted on May 20, 2018
I was staying at the Midlands Park Hotel in Portlaoise Ireland and walked into the restaurant to have breakfast. I’d never seen a breakfast buffet presented so beautifully, in such a well-lit and ...
Posted on April 29, 2018
What is the current state of the retail industry? To no one’s surprise, most retailers see customer service as their most important challenge.
Posted on April 15, 2018
When I was selling cowboy clothes in the Santa Monica Place mall back in 1982, I received a call. “I’m Kris Kristofferson’s manager, do you have a Frye men’s boot model 3946 in a 9D?” I scanned ...
Retail Sales Training Millennial management practices retail apocalypse
Posted on March 25, 2018
I love checking out art museums on vacation. I usually meet the docent because I stand too close to the artwork and get an occasional, “Step back sir.”
Retail Sales Training close the sale NAMM Music Stores Cosmo Music
Posted on March 17, 2018
The big news this week was that Toys R Us took the final step to close all 735 of their US stores and put 33,000 people out of work.
