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The Retail Doctor's Blog


Attract, Close & Delight Your Customers

Customer Service: How To Get Away From A Shopper In Your Store And Onto Another

Bob Phibbs

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, Richie.

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Topics: Customer Service, Retail Sales Training

3 Steps For How To Motivate Yourself And Increase Retail Sales When It’s Slow

Bob Phibbs

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Topics: Retail Sales, Customer Service, Motivation, Retail Sales Training

How to Find Strength In Being A Brick and Mortar Retail Store

Bob Phibbs

This is a post for retailers with physical stores competing with online shopping and technology that threatens their retail sales.

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Topics: Retail Sales, Online shopping, Retail Sales Training

10 Best Retail Sales Blog Posts of 2016

Bob Phibbs

I write hundreds of blogs per year all focused on how to grow retail sales, attract new customers and improve retailers marketing and training.

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Topics: Retail Sales, Marketing, Retail Sales Training, conversion rate

How To Fix Your Retail Sales - The Challenge

Bob Phibbs

Many retail brand managers, store owners, and managers are shaking their heads in frustration trying to figure out what they are missing to be able to increase sales.

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Topics: Retail Sales Training, retal sales, conversion rate

7 Ways How To Get Higher Sales Using The Best Selling Techniques In Retail

Bob Phibbs

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Looking for effortless retail sales training that can transform your staff? 

Are you willing to do the hard work to achieve it?

Sorry, is isn't easy to transform your staff into selling powerhouses.

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Topics: Retail Sales, Retail Sales Training

How To Get Long Term Retail Employees To Unlearn Bad Selling Habits

Bob Phibbs

There’s an old adage that goes something like you can’t put new ideas into a full bottle; you need to empty it to make way for the new. To do that you have to be open to the possibility of change.

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Topics: Training, Retail Sales Training, Employee Management

9 Tips For Hiring And Training Holiday Retail Sales Employees

Bob Phibbs

Let’s be frank when it comes to hiring and training seasonal retail employees...

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Topics: Retail Hiring, Retail Holiday Sales, Retail Sales Training

5 Pitfalls of DIY Retail Sales Training in Your Store

Bob Phibbs

While I love to speak to retailers and train them how to sell better in their stores, I have another passion for fixing up old houses.

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Topics: Retail Sales, Retail Sales Training, SalesRX

Why Team Selling Rocks And Turning Over Your Retail Sale Doesn’t

Bob Phibbs

Back in October of 1982 I wanted the new Honda Prelude. It was Car of the Year. It was in limited demand. Since I owned a Honda Civic already, I put a $500 deposit down to reserve one.

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Topics: Retail Sales, Retail Sales Training

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