Posts about Retail Sales Training

Analytical
You Can’t Feel A Fact: The Analytical Sales Personality Style

When I was looking for a lawn spreader, I asked the sales clerk, “Why should I buy this one?” He quickly answered, “Beca...

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Personality styles
24 Dos and Don'ts of Customer Service by Personality Style

Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments. That’s b...

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violin
Retail Customer Service: How to Switch from One Shopper to Another

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...

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mystery shop retail tips
11 Benefits of Mystery Shops For Retailers

Have you heard of the runaway success of the burger franchise Five Guys? What's one of the big reasons Five Guys has bee...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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