The Retail Doctor Blog

Value selling is, at its heart, the moving of more merchandise. No matter how many facts you know about a product, if the consumer doesn't see the...

What are sales behaviors? They are a series of actions comprised in a sales process, the way sales people act and talk with shoppers.

Retailers, are you meeting your retail employees ' training needs? Using an online retail sales training program can help you provide better...

While a lot of people moan about fewer people going to the mall, what really matters is improving conversion rates of those who just enter your...

A friend of mine went to Victoria's Secret recently and shared this story.

One of the first things I do when conducting a business makeover is to get the owner and manager to accompany me on a visit to a competitor. This...

Stump the Chump usually refers to someone in the audience trying to try to trip up a speaker with aggressive and sometimes downright...

I was in Dallas a few weeks ago and decided to visit the Neiman Marcus flagship store.

Here are the 10 must-read blog posts for reliable, retail-focused information on everything from staffing issues to marketing to design and...

Imagine if this was your retail business: “Given our view that Bed Bath & Beyond was unable to post positive comps this last holiday season...

As I walked past a Brookstone in an airport one Sunday afternoon several years ago, a guy was clearly teaching his associates how to sell their...