The Retail Doctor Blog

I was in Dallas a few weeks ago and decided to visit the Neiman Marcus flagship store.

On Monday, Ralph Lauren announced they are closing their flagship Polo store in New York City as part of a drive to gain their footing in a...

I’ve spoken to several jewelry and luxury retailers lately and I’ve also been commenting about luxury sales and how things need to change for...

Luxury has come to a crossroads.

What once was exclusive and in high demand is now regularly discounted.

The finest wools and cottons for the finest luxury apparel are farmed from centuries-old farms, carded and woven in centuries-old buildings with...

How can a retailer immediately tell potential luxury or premium customers that their retail store is a cut above? It comes down to your attention...

Retail is separating into two camps: high priced luxury brands that give high-touch, personalized service and no-touch,...

Looking for retail sales tips because you have a luxury product or premium service to sell?

I’m not talking a good or better version, I’m talking ...

Selling luxury products without a discount goes hand in hand with designing a retail space to accommodate the world's most discerning customers.

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Scarcity is one of the closing techniques rotten salespeople have used for years to try to make customers buy.

It goes something like this, “We...

Are you looking to increase your luxury retail sales?  While retail sales training can help, do you feel like a fraud when you are selling the...

You want fries with that? is probably the most derided add-on question ever asked.

And at that time, the most valuable.

Just by training their...