Recent Articles

Neiman Marcus Visit Illustrates Why Brick And Mortar Stores Are Losing Money

I was in Dallas a few weeks ago and decided to visit the Neiman Marcus flagship store. Upon entering through the cosmetics section I received a...

Retail Is Not Dead But Stores Are Closing. How To Keep Your Store From Dying

On Monday, Ralph Lauren announced they are closing their flagship Polo store in New York City as part of a drive to gain their footing in a rapidly...

How To Make Your Retail Jewelry Store More Profitable: 7 Tips

I’ve spoken to several jewelry and luxury retailers lately and I’ve also been commenting about luxury sales and how things need to change for these...

Don’t Be The Luxury Retailer That Had To Close Due To Discounting

Luxury has come to a crossroads. What once was exclusive and in high demand is now regularly discounted. And brands aren’t too happy about it. ...

How To Regain And Keep Your Luxury Brand Legacy From Fading

The finest wools and cottons for the finest luxury apparel are farmed from centuries-old farms, carded and woven in centuries-old buildings with...

How To Appeal to the Luxury Retail Customer

How can a retailer immediately tell potential luxury or premium customers that their retail store is a cut above? It comes down to your attention to...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.