Posts about Customer Service (16)

Shopping GPS
A 5-Point Road Map How To Compete With Amazon

Updated May 22, 2024 Levi's made headlines when its stock gained 32% on its first trading day. While Levi's sales and pr...

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How To Save A Sale By Dealing With Stump The Chump

Stump the Chump usually refers to someone in the audience trying to try to trip up a speaker with aggressive and sometim...

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exceptional customer service example
What Is Exceptional Customer Service?

Updated April 4, 2024 What is exceptional customer service? It makes that one human being in front of you feel that for ...

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Are Your Retail Salespeople Vomiting On Your Customers?

It was the summer of '72, I was at my aunt's house in Remington, Virginia. It was early on a beautiful summer night, all...

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